The fix for the identified 2FA issue is currently available in our Beta release, and planned to be deployed in our next Production release (8.12.4). In the meantime, the Sign-In attempts policy will remain disabled until we determine all areas where it is conflicting with 2FA.
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Customers are reporting an error during SSO login to Aeries Communications. The previous incident for this issue was closed prematurely, and we are actively continuing the investigation.
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After a recent browser update from Microsoft, we identified an issue affecting some Windows devices using Microsoft Edge where webpages may load indefinitely. After investigation, we’ve determined that in certain cases the browser extension is not automatically starting, which prevents traffic from being processed as expected. Our Engineering team has been working on this throughout the day and is actively finalizing a fix. We expect to have an updated extension available soon. Once released, the update will be automatically pushed out, no action will be required on your end. We sincerely apologize for the disruption this may have caused and understand how impactful browser performance issues can be in a school environment. Please know this is our top priority, and we are moving as quickly as possible to resolve it fully. Thank you for your patience and for being a valued customer. We truly appreciate your partnership.
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Internet Circuits
Internet Access - EJ
Internet Access - Yuba River Charter
Monitors
Microsoft Edge Issue - Webpages not Loading Intermittently
Linewize Internet Filter
Nevada COE Frontline Absences
Nevada COE Escape Online6
Frontline Education (General)
Houghton Mifflin Harcourt